Guarantee Limited warranty for bicycles
All bicycles are warranted to the original retail purchaser to be free from defects in material and workmanship.
Limitations
Proof of purchase from an authorised Saracen dealer is required for any limited warranty replacement or repair. The foregoing warranties are in lieu of and exclude all other warranties not expressly set forth herein, whether express or implied by operation of law or otherwise, including but not limited to any warranties or merchantability or fitness for a particular purpose. Saracen shall in no event be liable for incidental or consequential losses, damages or expenses in connection with its bicycle products. Saracen’s liability hereunder is expressly limited to the replacement of goods not complying with this warranty or, at Saracen’s election, to the repayment of an amount equal to the purchase price of the product in question. Liability is not limited or excluded for any bodily injury or death caused by the negligence of the distributor, Madison or any of its employees.
Procedures
- Warranty service will be performed by Saracen or a Saracen authorised dealer. Proof of purchase must be provided. Transportation to and from the Saracen authorised dealer is the responsibility of the purchaser.
- Saracen will have the option of either repair or replacement at no charge for any defective product, or repayment of an amount equal to the purchase price of the product.
- In the event Saracen elects to replace a defective frame, a new frame of equal or greater value will be provided. The new frame may not be the exact model purchased. Saracen is not responsible for dealer labour charges for component changeovers when a frame is replaced after one year from the date of original retail purchase.
- If you elect to repair a defective product yourself or use the services of someone other than a Saracen authorised dealer, Saracen will not be liable for any damage, failure or loss caused by the use of such unauthorised service or parts.
effective January 1st 2010

