CONTACT US

 

Got a question or need help with something - then get in touch with us here at Saracen! 

But just like when you're out on the trail, before you hit send it's best to check things out first...

We've got a huge frequently asked questions page, complete shipping and delivery details, and returns and cancellations queries covered.

Need to know which bike size you need? Check here. Got your bike but puzzling over suspension setup? Join Jordi over on our suspension setup pages

If the worst happens, then you'll be happy to see we've got your back with our warranty and crash replacement support. 

Still got something you're not quite sure about? You can contact us by using these details:

 

Phone: 01908 326032 (Monday-Friday 9am-5pm, excluding public holidays)
Orders, shipping and returns: customerservice@saracen.co.uk
Technical queries: info@saracen.co.uk
Finance decisions: Novuna
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